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Privacy Policy – SpatioTrack

Privacy Policy

Effective Date: April 18, 2025

Spatioworld Technologies Private Limited (“we,” “our,” or “us”), a company incorporated and operating under the laws of India, operates the SpatioTrack Android mobile application and websites https://spatiotrack.com and https://www.spatiotrack.com (collectively referred to as the “Services”). This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you use our Services, in compliance with applicable Indian laws (including the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023 where applicable) and U.S. laws (including the California Consumer Privacy Act (CCPA) and other state privacy laws where applicable). Our servers are hosted at the Falkenstein datacenter of Hetzner in Germany, and our app displays advertisements through Google AdMob.

By using our Services, you consent to the collection, use, and disclosure of your information as described in this policy. If you do not agree with this policy, please do not use our Services.

1. Information We Collect

1.1. Information You Provide

  • Personal Information: When you register, use, or interact with our Services, we may collect personal information, including but not limited to your name, email address, phone number, and billing details.
  • Account Details: Information provided when creating or updating your account, such as usernames and passwords (stored securely in encrypted form).
  • Location Data: If you enable location-based features (e.g., GPS tracking), we collect precise or approximate location data with your explicit consent, as required under Indian and U.S. laws.

1.2. Automatically Collected Information

  • Device Information: We collect information about the device you use to access our Services, including IP address, operating system, browser type, and unique device identifiers.
  • Usage Data: We collect data about your interactions with our Services, such as pages visited, time spent, features used, and actions performed.
  • Advertising Data: Our app uses Google AdMob to display advertisements. AdMob may collect data such as device identifiers, IP addresses, and usage data to serve personalized or non-personalized ads, as per your consent and applicable laws.

1.3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance user experience, analyze usage, and ensure security. Cookies may also be used by Google AdMob for advertising purposes. You can manage cookie preferences through your browser settings or, where applicable, through in-app consent mechanisms as required under the Digital Personal Data Protection Act, 2023 and CCPA.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide, maintain, and improve our Services.
  • To personalize your experience and deliver relevant content or advertisements via Google AdMob.
  • To communicate with you, including sending service updates, promotional messages (with your consent), and responding to inquiries.
  • To monitor and analyze usage trends for research, development, and optimization of our Services.
  • To ensure the security of our Services and prevent fraud.
  • To comply with legal obligations under Indian laws (e.g., Information Technology Act, 2000, Digital Personal Data Protection Act, 2023) and U.S. laws (e.g., CCPA, where applicable).

3. Legal Basis for Processing (India and U.S. Compliance)

  • India: Under the Digital Personal Data Protection Act, 2023, we process personal data based on your consent, contractual necessity, or legal obligations. For sensitive personal data (e.g., location), we obtain explicit consent.
  • U.S.: For users in the U.S., we comply with state privacy laws such as the CCPA. We process personal information for legitimate business purposes, with your consent where required, and provide opt-out rights for certain uses (e.g., targeted advertising).

4. Sharing and Disclosure of Information

We do not sell, trade, or rent your personal information to third parties, except as described below:

  • Service Providers: We share information with third-party vendors (e.g., Hetzner for hosting, Google AdMob for advertising, analytics providers, and customer support services) who perform tasks on our behalf. These providers are contractually obligated to protect your data and comply with applicable laws.
  • Legal Requirements: We may disclose information to comply with legal obligations, respond to lawful requests (e.g., subpoenas, court orders), or protect our rights, property, or safety, in accordance with Indian and U.S. laws.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, with notice provided where required by law.
  • Advertising Partners: Google AdMob may collect and share data for advertising purposes, as disclosed in their privacy policy. You can manage ad personalization settings through your device or app settings.

5. Data Storage and International Transfers

  • Our servers are located at the Falkenstein datacenter of Hetzner in Germany. By using our Services, you consent to the transfer of your data to Germany, where it is processed and stored in compliance with applicable data protection laws.
  • For Indian users, we ensure compliance with the Digital Personal Data Protection Act, 2023, regarding cross-border data transfers.
  • For U.S. users, we comply with applicable state laws and ensure adequate safeguards for international data transfers.

6. Data Security

We implement industry-standard security measures, including encryption, access controls, and secure server configurations, to protect your data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. In the event of a data breach, we will notify affected users and relevant authorities as required under Indian and U.S. laws.

7. Your Choices and Rights

7.1. General Rights

  • Access and Update: You can access and update your personal information through your account settings.
  • Data Deletion: You may request deletion of your personal data by contacting us at contact@spatioworld.com. We will comply with deletion requests unless retention is required by law.
  • Opt-Out: You can opt out of promotional communications by using the unsubscribe link in emails or contacting us. You can also opt out of personalized ads in the app via Google AdMob settings or your device’s advertising preferences.

7.2. India-Specific Rights (Digital Personal Data Protection Act, 2023)

  • Right to Access: Request details about how your personal data is processed.
  • Right to Correction: Request correction of inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your data, subject to legal retention obligations.
  • Right to Data Portability: Request a copy of your data in a structured format, where feasible.
  • Right to Withdraw Consent: Withdraw consent for data processing at any time, where applicable.

7.3. U.S.-Specific Rights (e.g., CCPA for California Residents)

  • Right to Know: Request information about the personal information we collect, use, or disclose.
  • Right to Delete: Request deletion of your personal information, subject to exceptions.
  • Right to Opt-Out of Sale/Sharing: Opt out of the “sale” or “sharing” of your personal information for targeted advertising (e.g., via Google AdMob).
  • Right to Non-Discrimination: We will not discriminate against you for exercising your rights.

To exercise your rights, contact us at contact@spatioworld.com.

8. Third-Party Links and Services

Our Services may contain links to third-party websites or services (e.g., Google AdMob). We are not responsible for their privacy practices or content. Please review their privacy policies before providing personal information.

9. Children’s Privacy

Our Services are not intended for children under the age of 13 (or 16 in certain jurisdictions, as required by law). We do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it, in compliance with the Children’s Online Privacy Protection Act (COPPA) in the U.S. and applicable Indian laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page, with the “Effective Date” revised accordingly. For significant changes, we will notify you via email or in-app notifications, as required by law.

11. Contact Us

For questions, concerns, or to exercise your rights, please contact our Data Protection Officer:
Spatioworld Technologies Private Limited
Office No. 1028A, 10th Floor, Gera’s Imperium Rise,
Rajiv Gandhi Infotech Park, MIDC, Mulshi,
Hinjawadi, Pune, Maharashtra, India, 411057.
Email: contact@spatioworld.com
Phone: +91 8956588558

For grievances under Indian law, you may also contact our Grievance Officer:
Name: Vaibhav Patel
Email: vaibhav@spatioworld.com

For California residents, you may also contact us to exercise your CCPA rights or file a complaint with the California Attorney General.